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This site is owned and operated by Prism Technologies Group.  Your privacy on the Internet is of the utmost importance to us.  At Prism Technologies Group, we want to make sure your online experience at is safe.

Because we gather certain types of information about our users, we want you to fully understand our Privacy Policy and the conditions surrounding the capture and use of information.  Our Privacy Policy discloses what information we gather and how we use it.

Gathering Information

Prism Technologies Group gathers data that users provide through optional, voluntary submissions.  These are mainly requests for information technology repairs, or information regarding Prism Technologies Group’s products or services.    

Prism Technologies Group gathers data by tracking information derived mainly by tally page views throughout our site.  The information allows us to better tailor our content to readers’ needs and to help the demographics of our audience.  

Under no circumstances does Prism Technologies Group divulge any information about an individual to a third party.   We also do not collect information from children younger than 13 years old.

Usage Tracking

Prism Technologies Group tracks user traffic patterns throughout our website.  However, we do not correlate this information with data about individual users.  Prism Technologies Group does break down overall usage statistics according to a user’s domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user’s browser).  

Prism Technologies Group sometimes tracks and catalogs the search terms that users enter in our Search function, but this tracking is never associated with individual users.  

We use tracking information to determine which areas of our site users like and don’t like based on traffic to those areas.  We do not track what individual users read, but rather how well each page performs overall.  This helps us continue to build a better service for you.


We may place a text file called a “cookie” in the browser file of your computer.  The cookie itself does not contain personal information, although it will enable us to relate your use of this site to information that you have specifically and knowingly provided.  But the only personal information a cookie can contain is information you supply yourself.  A cookie can’t read data off your hard disk or read cookie files created by other sites.  Prism Technologies Group uses cookies to track user traffic patterns (as described above).  

You can refuse cookies by turning them off in your browser.  If you’ve set your browser to warn you before accepting cookies, you will receive the warning message with each cookie.  You do not need to have cookies turned on to use this site.  However, you do need cookies to participate actively in the Remote Support, the Client Portal, the Contact Form and the Application Form.

Use of Information

Prism Technologies Group uses any information voluntarily given by our users to enhance their experience at our website, whether to provide interactive or personalized elements on the site or to better prepare future content based on the interests of the users.

As stated above, we use information that users voluntarily provide in order to provide service.  Prism Technologies Group never shares our audience lists to third parties, including advertisers, sponsors or partners.

We use tracking information to determine which areas of our site users like and don’t like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall.  This will help us continue to build a better service for you.  We track terms entered in Search, as one of many measures of what interests our users.  We don’t track which terms a particular user enters.

Prism Technologies Group creates aggregate reports on user demographics and traffic patterns.  We will not disclose any information about individual users, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.
We have links to our partners, who own and operate their own website, and maintain their own privacy policy.  


Prism Technologies Group operates secure data networks protected by industry standard firewalls and password protection systems.  Our security and Privacy Policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

Your Consent

By using this site, you consent to the collection and use of information by Prism Technologies Group.  If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

If you have any questions about our Privacy Policy, feel free to contact us:

Prism Technologies Group
P.O. Box 782131
San Antonio, Texas 78278

Effective as of January 1, 2013.
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